# 60% of Austrians Use AI for Health Queries

October 1, 2026 at 08:21 PM

> A Gallup survey shows a surge in AI health use as satisfaction with the national healthcare system drops and specialist shortages grow.

A 2026 [Gallup Institute](<https://austriareport.com/entity/gallup-inc-q65358>) survey of 1,000 [Austrians](<https://austriareport.com/entity/austria-q40>) for [Wiener Städtische Versicherung](<https://austriareport.com/entity/vienna-insurance-group-q694257>) reveals that 60% of citizens now use [Artificial Intelligence](<https://austriareport.com/entity/artificial-intelligence-q11660>) for health queries. Users primarily utilize AI to check symptoms, explain findings, and verify medications.

While 38% find AI helpful, trust remains low compared to professionals. Only 13% trust AI over doctors, while 52% favor [family physicians](<https://austriareport.com/entity/general-practitioner-q6500773>). Meanwhile, national health satisfaction fell to 47%, with 71% of respondents citing a shortage of specialist doctors.

Declining public health satisfaction has led 33% of respondents to show increased interest in private insurance. As 27% report worsening physical health, 58% now support outpatient clinic fees to deter non-essential hospital visits amid long wait times.


[#DigitalHealth](<https://austriareport.com/hashtag/DigitalHealth>) [#Austria](<https://austriareport.com/hashtag/Austria>) #HealthAI #HealthcareSurvey #MedicalTech

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