Authorities are investigating reports of illegal practices at the Vienna Central Station taxi stand, including unauthorized fixed prices and refused trips. Many drivers involved are self-employed individuals not affiliated with established taxi companies.
Passengers have the legal right to choose any taxi in a queue and must have fares calculated by a taximeter. Fixed prices are only allowed for pre-ordered trips or travel outside Vienna. Riders also maintain the right to pay via card and receive a receipt.
Violations can result in fines up to 7,000 euros or license revocation. Eveline Hruza of taxi center 40100 reports daily complaints as stakeholders discuss new measures. Victims should report incidents to the Vienna Taxi Guild with vehicle and route details.